This service is the Windows component that deals with search requests. Luckily, Microsoft’s Indexer Diagnostics tool can help you troubleshoot the issue. If it is not working or your files cannot be found, there is a problem. You can access the feature in the Start Menu, as well as in Windows Explorer. The search function in Windows 10 has been running into problems for some users on the latest builds. What about the times when Search took an age to turn up the results you need? If so, then you’re not alone. Serdar Yegulalp has been writing about computers and IT for more than 15 years for a variety of publications, including, , InformationWeek and Windows magazine.Have you ever searched for a file or app through Windows 10’s search function and come up empty? Despite that, you’re certain that what you’re looking for is on your PC. In Office 2010, you’ll need to go to Programs and Features to access the Repair option. You can do this after running the Repair option from Office Setup. In older versions of Outlook, specifically Outlook 2007, a mssphtb.dll crash typically means that the search index is corrupt and needs to be rebuilt. Unfortunately, Outlook cannot explain why it disabled a utility however, the reason often has to do with an Outlook crash. Many admins may read the message and assume that mssphtb.dll has been disabled because it’s causing a larger problem. The Outlook 2010 error message indicates that mssphtb.dll has been disabled, but doesn't explain why. The message in the dialog box is a stock template (Figure 1).įigure 1. It states, “The items listed below were disabled because they prevented Outlook from functioning correctly.” This message does not apply to mssphtb.dll. Information in the Disabled Items dialog box, which is found in the Developer tab, doesn’t offer much help in understanding a failure. In most instances though, Windows Search failures have nothing to do with Outlook. Other times, failures stem from more complicated issues. Windows Search can fail if the service that controls it has been disabled and needs to be reactivated. How you can fix something if you aren't sure of the cause in the first place?
Even if you manually enable mssphtb.dll, it will show as disabled after you restart Outlook 2010.Īdmins often blame the mssphtb.dll when Windows Search doesn’t work. Outlook search add-ons like Lookeen and Xobni, forare just two examples.Įven though the reference to the mssphtb.dll component still exists in Outlook 2010's COM Add-Ins list, the utility is permanently disabled.
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